LG Products & Service is Diabolically Bad
If you have an LG product allow me to sympathise with you.
LG has the worst rating for service and products of any company I have ever researched online.
When you compare LG against companies such as Samsung, Sony, Panasonic for example you will find the customer service is appalling.
Quite simply when you purchase LG products you are not only purchasing a product that is much more inferior in quality than their competitors but you are purchasing a “don’t care” attitude from the company. This is enhanced by the company not responding to customer reviews on review websites. Most large companies take the time to respond to reviews publically. This to me indicates an indifferent, smug even narcissistic attitude by the company.
I write this from experience. I have had an LG phone that did not last for 2 years. The battery overheated and bulged to the point of popping the backoff. It gave me nothing but trouble in its useable lifetime as well. I gave up, sold the phone for parts and purchased an OPPO (an amazing quality phone).
Foolishly I purchased an LG computer monitor of which within 8 months just decided to give up, the screen just looked broken. The monitor was not dropped or knocked, in fact it is in pristine condition all over not a scratch. However, the ignorant and rude customer service woman told me it had been misused and would not be covered under warranty. $500+ gone and wasted.
I would also like to note here the build quality was far from adequate, the stand on the monitor was flimsy, and without weighting it at the bottom to balance it the monitor had a tendency to be unbalanced and lean forward precariously.
We need to share the reviews of hundreds of people worldwide about this company. They have a “don’t give a shit” attitude toward their customers via their poor quality products and diabolically poor quality service.
Below is a list of sites you can visit to read reviews about LG. Please share this story with everybody we need to stop this horrible company from stealing from innocent consumers.
LG Customer Review Websites:
- https://au.trustpilot.com/review/www.lge.com (Australia)